Privacy Policy

10dB has created this Privacy Policy Statement in order to inform you of our commitment to privacy and to describe our policies for the collection, use, and disclosure of personal information that may be collected by 10dB when you visit our websites. In a few cases, Sound And Music’s other websites may contain additional privacy policies. Your visits to those sites will be governed by the privacy policies, if any, that govern those sites.

PLEASE REVIEW THIS PRIVACY POLICY BEFORE USING THIS SITE. IF YOU DO NOT AGREE WITH OUR PRIVACY POLICY, DO NOT USE THE SITE. BY SUBMITTING ANY PERSONAL INFORMATION TO THE SITE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS PRIVACY POLICY STATEMENT.

Your use of this site are also subject to the Terms of Use. Please review those Terms of Use for additional detail regarding your use of this site.

General Information

 

IP Addresses and Cookies

Generally speaking, you may visit the site while remaining anonymous and not revealing any personal information.

Our websites automatically log your IP address and domain name, and non-personal information such as the type of web browser you use, to help us administer the sites and to compile statistics such as the number of visitors.

Our websites use cookies to identify you over multiple visits to the site, for example to remember your country and provide country-specific content. Cookies are optional, and you can block or delete them. However, some parts of our websites may not work without cookies.

Submission of Personal Information

Certain portions of the site may require that you submit some personal information, such as your name and email address, before using those portions of the site. At minimum, you are typically required to register with the site and provide your name or email address before using any of the members only areas of the site. For some services, such as forums, customer support features, registering for events or contests, downloading software or uploading content, you may have to create an account, and submit additional personal information such as your mailing address.

Use of Personal Information

10dB uses information it collects to provide the services and information you select, to better understand its customers, to provide better products and services, and to assist with site administration, such as with troubleshooting any problems, detecting fraud, resolving disputes, and for any purposes deemed necessary or required by 10dB to enforce the Terms of Use and other terms or conditions applicable to any portion of the site.

We also use this information to send you information about 10dB, or other topics 10dB thinks may be of interest to you, such as product information or updates. As part of its business, 10dB works with authorized partners, such as authorized resellers, to provide you with the services and information. As part of those activities, 10dB may share your information with those authorized entities so that they can directly provide the information or services to you.

Aggregation and Use of Anonymous Data

10dB aggregates information provided by you to create anonymous statistical and demographic data. This anonymous data helps 10dB to understand and know its customer base better. That anonymous data may be provided to third parties but never in such a fashion as to identify you personally.

Third Parties

10dB does not sell to third parties information you have submitted to this site that identifies you personally.

On occasion, 10dB may offer in conjunction with third parties certain services that may require you to share your personal information with that third party as a condition for receiving that service. In addition, if you purchase third party products on a 10dB online store, 10dB may share your information with the manufacturer of that product. While 10dB will treat any information it receives in accordance with this Privacy Policy Statement, 10dB will not be responsible for the information submitted by you to that third party, and we remind you to review the applicable rules and any third party’s applicable privacy policies separately before participating in such service.

Declining Information

You can always change your mind; see the Accept/Decline section below. Please note that it may take us a reasonable amount of time to process your request, but once we do, we will no longer use your information.

Even if you decline to receive information or cancel your account, 10dB reserves the right to use the information you previously provided to contact you about administrative matters relating to your use of any portion of the site, your account, or about any issues relating to the Terms of Use, this Privacy Policy, or any other policy then in-effect.

Public Forums for User Materials

Certain portions of the site may be designed to offer you the opportunity to post information on the site, including but not limited to information about yourself (“User Materials”). You should always remember that publicly displayed information is public. For example, you may be permitted to post your resume information, a video you have created, or to post messages in any chat rooms, message boards, mailing lists, and/or news groups this site makes available to its users. If you use a forum, bulletin board or chat room on an 10dB website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. 10dB is not responsible for the personally identifiable information you choose to submit in these forums.

Please see the Terms of Use for additional terms related to 10dB’s forums and posting of User Materials.

Law Enforcement

As noted in the Terms of Use 10dB intends to cooperate with any order or request from law enforcement officials or a court of competent jurisdiction for information as to the identity of individuals submitting or posting information to 10dB or on this site. Such orders or requests supersede the terms of this Privacy Policy. Similarly, notifications of claimed copyright infringement, counter notifications or other information submitted to and necessary to process a notification are also exempt from this Privacy Policy.

Sound And Music Links to Other Sites and Advertising

This site may display advertisements and/or links to third parties. 10dB is not responsible for the privacy practices or the content of those websites. Please refer to that company’s privacy policy for further information.

Surveys

From time to time 10dB may make online surveys available to users of the site. Participation in those surveys is voluntary. Some online surveys may ask participants for personal information, such as an email address, in addition to requesting answers to survey questions. 10dB may use that personal information to contact the participant if necessary, or as otherwise described above. 10dB may make the results of any survey publicly available, although 10dB will not attribute any particular response to you without your permission.

Contests

On occasion 10dB may make available to users of the site contests, sweepstakes, or similar events in which they may qualify for participation. Participation is always voluntary and subject to the applicable rules. The rules may ask participants to provide personal information as a condition of participation. 10dB may also make the winner’s names public, as provided in the applicable rules, or as required by law. 10dB may also use that information as described above. In some instances, the applicable rules may contain additional or different uses for the information you provide; please be sure to review those rules carefully before entering.

10dB may permit a third party to sponsor a survey, contest, sweepstakes, or other similar event (“third party event”) with Sound And Music, such as through posting it on the site. Such third party events are governed solely by any applicable rules, and may require you to provide information to that third party as a condition for participation. While 10dB will treat any information it receives in accordance with this Privacy Policy, 10dB is not responsible for the information gathered by that third party, and 10dB reminds you to review the rules and privacy policies separately applicable to those third party events.

CHILDREN

Some of 10dB’s websites may appeal to or be intended for children; however, we do not wish to receive data from children. We encourage parents and guardians to spend time online with their children and to participate in the interactive activities offered on the sites their children visit. No information should be submitted to, or posted at, 10dB’s website by visitors under 18 years of age without the consent of their parent or guardian. For sites that are intended for use by children we have put in place additional privacy practices which are described on those sites.

SECURITY

Generally speaking, this site has security measures in place to protect against the loss, misuse and alteration of the information under our control. Since the site under general usage does not collect financial information, 10dB uses the standard internet connections for those general usage portions of the site, without secured sockets.

Specific Services

This site may provide certain additional, optional services that may use additional security measures to protect the information, such as financial information, provided by you to obtain the service. Those additional security measures may vary, depending upon the particular service offered. You will be informed of any specific security measures at the time you register for a particular service. Please review that information for further detail.

Site Registration

In some cases, you may be prompted to register with the site to undertake a particular site activity or obtain a particular service. As part of that registration, you may be asked to choose your own password. 10dB reminds you to protect your password, and not provide it to others to use. Allowing others to access and use your account and password can compromise the security of your information. 10dB disclaims any responsibility or obligation for your decision to provide your password to others.

CHANGES TO THIS POLICY

If and when 10dB makes changes to this site, 10dB may have to update this Privacy Policy Statement to better reflect those changes. But no update to this Privacy Policy Statement will, in itself, alter the choice you already made about how 10dB can use your personal information. Because changes to this site or updates to this Privacy Policy Statement may occur, you should review this Privacy Policy Statement from time to time. Remember, your decision to continue using this site after this Privacy Policy Statement is updated will signify that you have agreed to any new terms.

ACCEPT/DECLINE

Typically you accept to receive communications when you submit information to the site. If you wish to remove your information from the site registration database and no longer receive future communications or use any services, you may do so through any of the methods described below. Please note that it may take us a reasonable amount of time to process your request.

The Profile section of this site may permit you to change a previous selection and decline to receive further communications, or to delete your registration.

A particular service may have an Administration section that allows you to change any previous selections for that service.
You can send an email to 10db@10db.com.au for assistance in deleting/changing your prior selections.

CORRECT/UPDATE

This site gives users the following options for changing and modifying information previously provided.

The Profile section of this site may permit a registered user to change or modify information previously provided.

A particular service may have an Administration section that allows you to change or modify information you previously provided for that service.

You can send an email to 10dB for assistance in deleting/changing your prior selections.

CONTACTING THE WEB SITE

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, you can contact the Manager with the following details:

10dB – It already sounds better!
525 North Road
Ormond 3204
Melbourne Victoria
Australia

t: +61.1300.755.540
e: Email Us

10dB is a division of Melbourne Music Centre.
ABN: 43 948 237 059

 

We’re on holiday from 24/12/2024 to 07/01/2025. No shipments, but you can still place orders as usual!

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